The Brinkmann Corporation is dedicated to providing excellent customer service. We are always interested in hearing from our customers. If you have questions or can’t find what you are looking for, our Customer Service Representatives are standing by to help you. Please feel free to contact our Customer Operations Department at (800) 527-0717 during regular business hours Monday through Friday from 8:30 to 5:00 Central Standard Time. If you wish to contact us after hours, the Contact Brinkmann section provides you with an online form to facilitate communication.
Brinkmann.net is filled with quality products to improve your home and fulfill your Outdoor Living needs. To maximize your time, TheBrinkmannCorp.com offers many tools to assist you with your shopping experience and product support.
The Frequently Asked Questions section contains information regarding Orders & Returns, Outdoor Cooking information, Landscape Lighting insight, and Flashlight & Spotlight support.
To track your order online, visit the Order Tracking section. You will need your Order Number and/or your email address/zip code, depending upon the order. You will be prompted to enter the information required. The Order Tracking section includes orders placed on Brinkmann.net, GrillPartsOnline.com, StubbsCollection.com, and Customer Service phone orders. If you have additional questions, please to not hesitate to contact Customer Service.
If you are assembling your product and have misplaced your Owner’s Manual, the Owner’s Manual section will assist you in downloading a PDF version of our manuals. In the event that you do not have Adobe Acrobat PDF Reader installed on your system, please reference the Help section for instructions on how you can download the Adobe Acrobat Reader software for free.
The Shipping Info section breaks down Brinkmann’s standard shipping costs for all products offered on the site.
Physical Address:
The Brinkmann Corporation
Attn: Customer Service
4215 McEwen Road
Dallas, TX 75244Toll Free:
(800) 527-0717